What We Do


We are family owned appliance retail business located in Grand Rapids, Michigan. We sell a variety of New Scratch & Dent and Pre-owned major appliances. In 2014, owners and founders Michael and Cynthia Davis started selling a few refurbished appliances out of their garage while drawing attention through sites like Craigslist and Facebook. Quickly noticing a high demand for guaranteed machines coupled with quality assurance and personal care, they soon began expanding their inventory and became passionate about providing their customers with the highest value that competitive prices could offer. Between refurbishing, retouching, and repairing, our goal at Synergy is to supply you with the quality one-on-one service and care you deserve, at a price that works for you.


What Sets Us Apart 


We want to change the way appliance retail happens. We have three main focuses that we use synergistically to achieve this goal: Value, Quality and Service. To bring Value to our customers, we aim to keep our prices competitive and keep our inventory up-to-date with new innovations on the market, well as refurbish & rebuild Pre-owned machines instead of letting them sit in a land-fill. To bring Quality, we aim to meet our customer's needs as efficiently as possible by finding you a fit that meets all of your criteria.  Our one-of-a-kind, person to person services include fast response, delivery & installation, machine diagnosis and repair for prices you can't beat. 

What's more, all of our tested appliances come equipped with a local 1-Year comprehensive warranty!

Sound too good to be true? Many local businesses don't warranty used machines for that long, but that is exactly what makes Synergy Appliances Michigan's fastest growing top-rated appliance retailer. Each and every one of our team members is dedicated to going out of his/her way to meet the needs of each customer and working through problems until a solution is found.  

Some of our team's specialties include: 

  • Diagnosing & repairing refrigerators, stoves, dishwashers, freezers, washing machines, and dryers. 
  • Flawlessly installing major appliances and carefully removing old machines. 
  • Speaking to customers one-on-one, asking detailed questions about his/her unique issue and finding a resolution, or, in the rare case that the problem is out of Synergy's line of expertise, recommending you to another professional technician in the proper field. 



On top of that, you won't have to wait months to get an appliance fixed like you would when dealing through a number of manufacturers. If you have an issue with one of our machines, you will talk to the owners directly and we'll have someone out to fix it within that very week, often even within 1-2 days, or same-day depending on the issue at hand. 


We are proud to be the most trusted appliance retail business located in West Michigan. Our goal is to be the most convenient and cost effective way to shop for appliances! 



Don't take our word for it... read our reviews!